+ Legal
Terms and Privacy Policy
How we collect, use, and protect your information when you use our website or our digital services.

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About this policy.
At Alterno Agency (Alterno Group, LLC), we value the trust of our visitors and customers. Therefore, we are committed to protecting and responsibly handling all information collected through our digital channels. This policy explains how we collect, use, and protect your personal and non-personal information when you use our website or our digital services.
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Information Gathering
Personal Information: We collect personally identifiable information only when you voluntarily provide it to us. This may include your name, email address, phone number, company, job title, or any other information you share when filling out contact forms, subscribing to our newsletters, downloading content, requesting proposals, or communicating directly with our team.
Non-personal information: We also automatically collect non-identifiable data, such as IP address, browser type, approximate location based on IP address, time spent on the website, pages visited, and browsing behavior. This information helps us better understand how users interact with our content and optimize our digital experience.
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Use of Cookies
Our website uses cookies to improve the user experience, personalize content, and measure the performance of our campaigns. A cookie is a data file that is temporarily stored in your browser, allowing us to recognize your visit and remember your preferences.
The cookies we use do not access personal information stored on your device. They are used solely to collect browsing data for statistical analysis, audience segmentation, and service improvement. You can configure your browser to accept, reject, or delete cookies at any time. Please note that if you disable them, some features of the website may not work properly.
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Use and Protection of Information
The information collected is used exclusively for purposes related to our advertising services, digital marketing, business communications, informational campaigns, and the optimization of our digital channels.
We do not share your personal information with unauthorized third parties. We may, however, share certain data with trusted vendors who assist us with technical operations, web analytics, marketing automation, or campaign execution, always under confidentiality agreements.
We follow secure data handling practices and take reasonable technical and organizational measures to protect your information from unauthorized access, loss, alteration, or improper disclosure.
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Consent and User Rights
By using our website and providing us with your information, you accept this policy and consent to the collection and use of your data in accordance with the terms set forth herein.
At any time, you can request access to, correction of, or deletion of your personal data by writing to us directly. You can also unsubscribe from our communications by clicking the link included in our emails or by contacting us directly.
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Updates and Changes
We reserve the right to modify these Terms of Service and Privacy Policy as necessary to reflect changes in our practices or to comply with new regulations. Any updates will be posted in this section along with their respective effective dates.
Last updated: July 2025.
Contact
Questions about your information?
If you have any questions or concerns about this policy, please email us at hello@alternoagency.com or call us at (787) 936-7271.

