Question 1

¿Qué servicios ofrece Alterno?

Accepted Answer

We offer services in strategy, digital advertising, social media, content, media, web development, SEO/SEM, audiovisual production, email marketing, automation, AI, analytics, and consulting.

Question 2

¿Trabajan con empresas de cualquier tamaño?

Accepted Answer

Yes. We work with businesses, brands, and organizations of all sizes, both local and international. Each project is tailored to your goals, needs, and budget.

Question 3

¿Cómo comienzo un proyecto con Alterno?

Accepted Answer

We start with a conversation to learn about your company, your goals, and your needs. From there, we evaluate the project and prepare a proposal outlining the scope, services, costs, and next steps.

Question 4

¿Cuánto tiempo toma comenzar?

Accepted Answer

It depends on the project. Once the proposal is approved, we coordinate the onboarding process, gather materials and access information, and set the work schedule.

Question 5

¿Trabajan proyectos individuales o servicios recurrentes?

Accepted Answer

Both. We can work on specific projects, campaigns, websites, or productions, as well as ongoing services in advertising, social media, digital media, and consulting.

Question 6

¿Cómo funcionan los contratos y pagos?

Accepted Answer

The terms vary depending on the project or service. Each proposal clearly outlines the scope, deliverables, timeline, costs, payment terms, and conditions before work begins.

Question 7

¿Qué métodos de pago aceptan?

Accepted Answer

We accept payments by check and ACH (electronic transfer). Soon, we will also offer options such as credit cards, ATH Móvil, and PayPal. The available payment methods and terms are specified in each proposal or invoice.

Question 8

¿Pueden trabajar con nuestro equipo de mercadeo?

Accepted Answer

Yes. We can act as an extension of your team, handle specific areas, or integrate different services under a single strategy.

Question 9

¿Pueden trabajar con mi agencia de publicidad tradicional?

Accepted Answer

Of course. We have extensive experience working with agencies across the country to maximize results for their clients.

Question 10

¿Cómo solicito una propuesta?

Accepted Answer

Tell us about your company, what you want to achieve, and the services you're interested in using our proposal form.

Question 11

¿Tienen oportunidades de empleo?

Accepted Answer

When we have open positions, we post them on Indeed. However, the best way to stay in the running for current or future opportunities is to register on our Careers page. There, you can fill out your information, upload your resume and portfolio, and join our talent pool. That way, we can contact you when an opportunity arises that matches your experience and professional profile.

Frequently Asked Questions

Everything you might ask before working with us.

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